Rugatu Q&A

Rugatu Q&A

Rugatu Q&A Community Rugatu is a question and answer community based on bitcoin rewards. It allows users to obtain good results if they add a prize to any of their questions or tasks, so that other members feel rewarded for the time spent on documenting and and writing good answers. The service was launched in beta, experimental, 9 June 2012 and had a higher level of hits than expected in the fir ...

Tags : chat community design education employment feedback help desk job knowledge learning people quiz research search technology

Thu, 10 Sep
HelpStack

HelpStack

Promo code (HelpStack): https://github.com/happyfoxinc/helpstack HelpStack is launched by Happyfox, a leader in help desk and customer support. HelpStack helps iOS developers to setup support interface for their customers to reach out and provide feedback. Being open-source, developers can customize the look and feel of the helpdesk within their app. Also, the iOS developers can easily collaborat ...

Tags : help desk mobile apps

Mon, 01 Jun
Bornevia

Bornevia

Bornevia is a web-based helpdesk & ticket management software that is user-friendly, affordable, and best-suited for use at online business of any sizes. Users can connect multiple social media page(s) and email(s) into Bornevia and then will be able to manage incoming messages from those channels in the form of tickets with given attributes (status, priority, etc) accessible via a unified inbox ...

Tags : crm customer support help desk saas

Wed, 26 Aug
Issues Tracking

Issues Tracking

ITS is a powerful, easy-to-use web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. Managing issues can be anytime, anyplace with flexible, scalable ITS. ITS can be used for customer support, help desk and issues tracking. With ITS, you make life easier for your customers. They can report their own issues or call in and have you ...

Tags : help desk saas

Sun, 28 Dec
Banckle.Helpdesk

Banckle.Helpdesk

Banckle.Helpdesk is an Online Customer Support App which automatically creates support tickets for all the incoming email messages. You can also integrate and manage multiple mailboxes under one account. This helpdesk app organizes all the generated tickets under different mailboxes. You can also link Google Mail, POP3 and IMAP mailboxes using the mailbox wizard as well as organize incoming email ...

Tags : customer support help desk

Sat, 22 Feb
Cayzu Helpdesk

Cayzu Helpdesk

Promo code (Cayzu Helpdesk): First 3 agents are FREE (no promo code needed) Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage multiple brands from a single portal and more…. Forget c ...

Tags : customer support help desk

Fri, 17 Jan
PieSync

PieSync

We have a Gmail add-on showing Highrise data related to incoming emails and making it easy to interact with this data (notes, tasks, cases and deals). We also provide synchronization of contacts and tasks with Google Contacts and Google Tasks (and your mobile). You should use it to increase CRM adoption by showing up where you need it most, to increase customer satisfaction by being able to follo ...

Tags : cloud contacts crm customer support help desk saas

Fri, 12 Dec
Reamaze Helpdesk

Reamaze Helpdesk

Reamaze is lightweight support software for small businesses. Reamaze helps you have more meaningful and valuable conversations with your customers. Instead of complex ticket management, agent performance tracking, bloated delivery systems, useless features, and 2-month learning curves, Reamaze offers easy email-like conversation management, simplified multi-channel support, streamlined collabora ...

Tags : crm customer support help desk

Mon, 21 Jul
Communifire

Communifire

Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Ev ...

Tags : collaboration help desk knowledge project management social

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Tue, 08 Sep
Help Me - SOS International

Help Me - SOS International

Promo code (Help Me - SOS International): n/a Help Me – SOS International allows to connect with police, ambulance or fire from 200 countries, and it sends the address or GPS coordinates where the user is in an emergency. Help Me – SOS International is a free application that allows you to call emergency numbers (police, ambulance or fire) whatever country or region in the world you are in.

Tags : help desk iOS ipad iphone ipod touch

Sun, 07 Sep
Manula

Manula

Create professional looking online manuals in no time at all: * Format your topics using simple Textile codes* Easily upload, manage and insert images with the Image Manager* Manage multiple manuals for different versions of your product* Share topics between manuals for easier maintenance* Define your own variables for use in shared topics Publish your manuals online - for any device, screen siz ...

Tags : development document sharing help desk

Wed, 05 Feb
Texo.cc

Texo.cc

Promo code (Texo.cc): TEXO.CC-FMA More and more businesses are realizing the importance of Customer Experiences to their business and how it is impacted by their employee engagement. The entire customer interaction process needs constant changes and innovations to engage the connected customer through a motivated employee. The complex nature of traditional contact centers today require all minor ...

Tags : customer support help desk saas

Tue, 19 Feb
Heeduser

Heeduser

Heeduser is a community powered customer as well as visitor engagement platform designed for small and medium size companies to reduce customer attrition, increase conversion rates, build visitor and customer engagement, acquire more customers, drive product innovation and improve customer satisfaction and loyalty.

Tags : community feedback help desk social

Fri, 02 May
Helppier

Helppier

Helppier is an online software service that allows you to create helps and tutorials for your site or web application, without leaving it, in a short time (few minutes) using a clean and easy user interface, reducing development and support costs. With a simple click on our widget, you can describe your products step-by-step or teach how to use them. No code. No plugins. No confusing.

Tags : customer support development elearning guide help desk marketing support tutorial

Sun, 02 Feb
Today Timesheet

Today Timesheet

The best web based online timesheet. Today Timesheet suite is an integrated suite for time record, time tracking and time billing software. The Today Timesheet suite of products delivers a time tracking solution for professional service providers.

Tags : billing budget business download Expense Management help desk invoicing management office online payment price tracking project management time tracking

Wed, 05 Aug
Online Office

Online Office

WinWeb Online Office is a Business Cloud Solution for small and medium sized companies that want to run their IT services in the cloud. The solution is customisable, fully integrated, affordable and as unique as your business requires. Get in touch with WinWeb.

Tags : accounting business cloud computer crm customer support help desk office project management

Sat, 26 Jan
Jitbit Helpdesk

Jitbit Helpdesk

Jitbit for iPhone - a free iOS app for helpdesk platform. Technical support staff will now be able to access important customer information at any time and from any location. The iPhone app works with both SaaS and "self-hosted" versions of Jitbit Helpdesk. -->

Tags : help desk iOS support technology

Wed, 06 May
eSolver

eSolver

Esolver is a complete set of help desk tools that enable you to manage your customer service process from beginning to end. Connect with your customers, route their support tickets directly into your organization, automate your workflows and solve customer issues collaboratively with your entire team.

Tags : help desk software support

Tue, 21 Apr
Mucho Support

Mucho Support

Optimize your critical event process by managing your supporters in one place. Use Mucho Support to stay ahead of critical system events from work, home or on the go with your mobile device. A WEB and PHONE team support system designed to reach your team in cases of critical business emergencies. All for $10/month and a 30 day trial!

Tags : business contacts help desk mobile support

Tue, 24 Jun
LiveAgent

LiveAgent

LiveAgent is a web-based, multi-channel customer support software, which integrates all support channels(Voice, Email, Live Chat, Facebook, Twitter and Contact Forms) into one interface. All important help desk and live chat features included:POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules, Ticket Routing, Canned/Predefined messages, Email templates, Voice integration, ...

Tags : crm customer support help desk tickets

Mon, 29 Sep